At Rejuveen, we want the world to experience the benefits of our products. However, due to regulatory requirements or logistical challenges in some countries, we are unable to ship to every destination.
Our web store will automatically notify you if we cannot ship to your destination. For your convenience, we have also listed these restricted countries below. Please review the following information for details about restricted destinations and prohibited products.
Sample Restricted Destination Message:
Restricted Destinations and Shipping Policies
At Rejuveen, we strive to make our products accessible worldwide. However, due to regulatory and logistical constraints, certain destinations are restricted from receiving shipments. Please review the following information regarding restricted destinations and prohibited products.
What to Do If You Encounter an Error Message
If you see an error message stating that items "can't be shipped to your address," like in the example provided, it may be due to one of the following reasons:
- Your destination country is not currently restricted, but there are product restrictions or other errors detected by our system. For troubleshooting steps, refer to this article .
- A technical issue has occurred during checkout. For troubleshooting steps, refer to this article .
If you believe your address is not located in a restricted destination and your products are not prohibited, please contact our Customer Care Team for further assistance.
Restricted Destinations
The following countries are currently restricted and cannot receive shipments from Rejuveen. This list is not exhaustive and may be updated without prior notice in accordance with regulatory requirements:
- Afghanistan
- Ascension Island
- Brazil
- Cameroon
- Chile
- Costa Rica
- Croatia
- Fiji
- Greece
- Israel
- Jamaica
- Kosovo
- Macao SAR
- Mauritius
- Mexico
- New Zealand (only Chatham Islands)
- Panama
- Papua New Guinea
- Peru
- South Africa
- Spain (only Las Palmas and Santa Cruz de Tenerife)
- Sweden
- The State of Palestine
- Thailand
- Tristan da Cunha
- Turkey
- Ukraine
- Venezuela
- Egypt
Countries That Prohibit Specific Products
Some countries classify certain ingredients, such as melatonin, as prescription-only substances. As our inergySLEEP product contains melatonin, we are unable to ship this product or related bundles to the following countries:
- Åland Islands
- Albania
- Andorra
- Armenia
- Australia
- Austria
- Belarus
- Belgium
- Bosnia & Herzegovina
- Bouvet Island
- Brazil
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Georgia
- Germany
- Gibraltar
- Greece
- Greenland
- Guadeloupe
- Guernsey
- Hungary
- Iceland
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Jersey
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mayotte
- Moldova
- Monaco
- Montenegro
- Netherlands
- New Zealand
- North Korea
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- Réunion
- San Marino
- Serbia
- Slovakia
- Slovenia
- South Korea
- Spain
- Svalbard & Jan Mayen
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
- Vatican City
If your cart contains prohibited products, simply remove them to proceed with checkout for eligible items.
Should you have any concerns or need further assistance, don’t hesitate to contact our Customer Care Team by clicking here.