At Rejuveen, we understand that every individual is unique, and our products may work differently for each person. Results can vary based on factors such as length of use, diet, fiber intake, activity level, and more. While many customers notice improvements within a short time, our products are designed for long-term use to deliver incremental health benefits. As such, specific outcomes cannot be guaranteed.
Our 90-Day Money-Back Guarantee
We offer a 90-day money-back guarantee on product quality for the first order of each unique product or bundle. The guarantee begins on the day your order is delivered.
If you are not satisfied with your results, you can contact our Customer Care Team to inquire about your eligibility for a money-back claim by clicking here. If eligible, we will refund the full amount paid for the product(s) to your original payment method.
Please note:
- Shipping fees, taxes, and customs/import charges are non-refundable if the order has already been fulfilled.
To learn more about our Refunds and Cancellations policy and process, click here.
Feedback for Improvement
In some cases, our Customer Care Team may request feedback regarding your experience. This information helps us refine and improve our products and services. However, providing feedback is optional and does not affect your eligibility for the money-back guarantee.
Your satisfaction and well-being are our top priorities, and we’re here to ensure a positive experience with Rejuveen.
Guarantee Exclusions
- Our Money-Back Guarantee applies only to our products that have not been misused, intentionally damaged, discontinued, expired, or have been purchased from unauthorized resellers, that are not subject to BB Company’s stringent quality control standards.
- Our Money-Back Guarantee does not cover delivery-related issues such as Lost-In-Transit, damaged packaging box, or Delivered-Not-Received. In such cases, we will substitute the order; refunds are at BB Company's discretion.
- You are responsible for ensuring that you are ordering the correct product and quantities for your own circumstances. If you need help deciding on the purchase or quantity to purchase, please contact our customer happiness team for recommendations before placing your order as the guarantee does not cover cases of over-ordering and buyer's remorse (change of mind).
- Refunds do not apply to purchases and partial payments made using Smile points (store credit/reward points).